The first thing you notice is how un-clinical it feels. No cold, fluorescent glare that makes you look like a ghost. Instead, there’s a warm hum of activity. Staff are actually smiling. Suspicious, I know. But they handed me a coffee before I could even say “prescription.”
An optician named Priya took me through the test. She didn’t just ask, “Which is better, one or two?” like a bored robot. She chatted. She told me my right eye is “a bit of a diva” (her words, not mine). I felt seen. Well, eventually I could see the chart.
